Frequently Asked Questions
We are taking all necessary precautions to ensure that our in-studio programs are creative, social and safe. We have significantly reduced our class capacity to a maximum of 8 students to keep our students and staff no less than 6 feet apart. We clean, sanitize and disinfect our facility multiple times daily. We also take the temperatures of every student who enters the school.
We do not offer trial classes because of our immersive method. Our subscriptions allow for flexible scheduling, so you can jump in and try us for a month (4 classes). This will allow you to dig into at least one compelling project and get to know the students in your class.
Still not sure? You are welcome to visit our space during your preferred class time to peek in.
This fee unlocks access to enrolling in our programs and the membership benefits of One River. This $35 fee is only charged once a year for as long as you are enrolled in one of our programs.
We make it easy to get started, so just bring yourself! All materials are included in our programs, and our digital classes have state-of-the art technology included as part of the experience. The only exception is in our photography classes and camps, which require each student to bring their own preferred camera.
If you are enrolled in a photography camp, please bring your own preferred camera.
Some campers like to have snacks with them since each camp session lasts 2 ½ hours. We do have a refrigerator on-site for snacks, as well as a water fountain.
Yes! We have our monthly class offerings in all age groups year-round, and new classes start every week!
Our classes are rolling, so you can start at any time and your membership is based on your start date so you will be billed monthly on the anniversary of your start date.
We offer 1 makeup class every 60 days, so if you miss a class for any reason, you can schedule a makeup class on another day and time.
We exhibit our students’ work at a biannual celebration in our school gallery in January and in June, and we periodically have off-site exhibitions.
It’s easy to cancel. Simply give us 30 days notice by signing a cancellation form with our staff. Depending on when you give notice, you may be charged for remaining classes with your membership.
Yes, you can “freeze” your membership by reserving your seat in class with a one-month pre-payment. We require a signed Freeze Form that is provided by the school’s Director or Assistant Director.
We offer 1 makeup class every 60 days, so if the school is closed for a holiday or inclement weather you can schedule a makeup class on another day and time.
We are only closed on New Year’s Day, Memorial Day, Labor Day, Thanksgiving Day, and Christmas Day.
We’d love to speak with you! Here’s our contact page with options to email, call, text or even visit!